Considering the present business scenario, there is an endless string of meetings, conferences, interviews, seminars and lot more conducted on regular basis. All these have led to the importance of recording the proceedings of the events for further analysis and to refrain from the threats of lawsuits as well as legal obligations.
While choosing a professional agency offering transcription services, it is important to check whether they offer quick service and how much they charge. This post will help you get aware of 4 important questions that will help you to choose the right agency offering transcription services in Australia.
- What would be the Level of Accuracy You Guarantee?
If you have ever used speech-to-texts apps, it is evident that the level of accuracy isn’t great enough. In addition to that quality of the transcripts even gets worse then there is some background noise, more than 2 speakers at a time and different accents. But professional agencies make sure that the level of accuracy is of the top-notch level and it matches with the requirements of the businesses.
- How Fast will be the Turnaround Time for the Transcripts?
This is one question that should be asked by the businesses before getting the final deal. The turnaround time varies from agency to agency and it also depends on the amount of work to be converted into transcripts. Usually, professional agencies offer transcripts between 24 to 36 hours and in most of the cases customers are not asked for delivery fees. Make sure that the agency you are planning to choose also offers the same benefit.
- What about the Security of my Files?
Professional transcription agencies are given the raw files to convert and the biggest concern is related to the security of those files. Most of them contain confidential content like law enforcement, medical records, business meetings and lot more. So it is important to confirm that the service provider makes use of maximum precautions in order ensure the security of the documents given.
- there any Hidden Charges?
There are certain agencies available in the market that takes hidden charges from the clients for delivering the transcripts and for many other services. But professional agencies make sure that they take only nominal changes and it does not involve any hidden or extra charges irrespective of the type of transcription they are providing. The charges will same for academic as well as medical transcription services in Australia and there will no difference in them.
The four questions discussed above will help you to get the most efficient and professional agency to get your transcripts. Make sure the agency is having a significant amount of experience in the market.
